Payment Policy

Last Updated: December 18, 2025

This Payment Policy explains how payments are processed when you purchase products from Fitness Gear Online, operated by Ravian Retail Ltd.

1. Definitions

All orders must be paid in full at the time of purchase.

Orders are processed and dispatched only after payment has been successfully received.

Ownership of goods remains with Fitness Gear Online until payment clears in full.

All transactions are processed through encrypted, PCI DSS–compliant payment gateways.
We do not store card details on our servers.

If a payment is declined, delayed, or flagged by your bank, your order may be paused until payment is confirmed.

All prices on our website are listed in Pounds Sterling (GBP).
Prices include UK VAT at the applicable rate.
Delivery charges, if applicable, are shown at checkout.
Promotional discounts or offers will be applied automatically at checkout where eligible.

We reserve the right to update prices or correct errors. If a pricing error affects your order, you will be notified before dispatch.

Shipping fees are calculated at checkout based on order weight and delivery region.
We offer 1–4 business-day delivery across the UK.
If an order is lost or damaged during transit, we will arrange a replacement or full refund, including shipping costs.

For complete details, please read our Shipping Policy.

Business Name : Fitness Gear Online

Company Name : Ravian Retail Ltd

Address : Unit B Goddard Road, Astmoor Industrial Estate, Runcorn, WA7 1DX, United Kingdom

Email : support@fitnessgearonline.co.uk

Mobile : +44 7367 011128

VAT Number: GB440341045

Company Registration Number : 14050025

Customer Contact : Click Here to Contact Us

Hours: Mon - Fri: 9:00 AM - 5:30 PM (GMT-LONDON TIME) (Live Chat and Email Support Available)